FAQ

Got Questions?

Find quick solutions and insights

Compatibility:

Yes, terjalin works with smartphones that have NFC. Many newer Android and iPhone models support NFC, so you can easily use terjalin by tapping your terjalin card to another phone. If your phone doesn't have NFC, you can still use terjalin by scanning the QR code instead. This means terjalin is compatible with a wide range of smartphones, regardless of whether they have NFC or not.

No, you usually don't need a special app. If your phone has NFC, just tap it against an terjalin card to use it. If your phone doesn't have NFC, you can still use QR codes with your phone's camera to scan and access the information on the terjalin. So, no need for extra apps if your phone has NFC!

You can check your phone's settings or specifications. Look for NFC in the connectivity options. If it's listed, your phone supports NFC.

Usage:

We offer two easy ways to share:

  1. Tap: Just tap your phone to connect instantly using NFC. No apps needed!
  2. Scan: If your phone doesn't have NFC, use the QR code on the card. Simply scan it like taking a picture to connect.

Terjalin card makes sharing information fast and effortless—no typing required. It's tough and hard to damage, so you can use it over and over. Plus, you can update the info without reprinting, which saves a ton of cash!

No, terjalin cards cannot be used offline. You need to be online and connected to the internet to access someone's digital profile.

Security and Privacy:

Yes, terjalin cards typically only contain a URL link to your digital profile. Personal details are not stored directly on the card itself, enhancing security.

No, someone would need physical access to your NFC card and actively engage with it to access any information linked to it.

No, we prioritize your privacy. We configure your page not to be indexed on Google search, ensuring that your contact information is only accessible when the card is used.

 

Customization:

Absolutely! You have the creative freedom to personalize the design by incorporating your own logo

Maintenance and Lifespan:

Terjalin cards are built to last for years with normal use. They're water-resistant and the digital profile linked to them lasts a lifetime, ensuring your contact info remains accessible for the long term.

No, terjalin cards do not require special maintenance. Keep them clean and avoid physical damage.

Cost and Ordering:

The price is IDR 120,000, and you only pay this once with no additional subscription fees. If you want a custom design, the fee depends on how complex the design is and how many items you're ordering.

Yes, many providers offer discounts for larger orders. You can inquire about bulk pricing when placing your order.

You can order terjalin cards easily via WhatsApp or Tokopedia.

Technical Support:

Yes, technical support is available anytime if you encounter issues with your terjalin card

You can update the info on the dashboard or just tell us, and we’ll handle it for you.

Environmental Impact:

Yes, terjalin cards reduce paper waste associated with traditional cards. They can be reused and are made from durable materials.

Networking and Connectivity:

Yes, you can link your terjalin card to your LinkedIn, Facebook, Instagram, and other social media profiles for easier networking.

NFC technology allows devices to communicate when they are brought close together (usually within a few centimeters). It enables quick and seamless sharing of information.

Warranty and Return Policy:

If your terjalin card doesn't work upon receipt, contact us on WhatsApp within 3 days for a replacement. Ensure the card is in its original condition with proof of purchase. This policy applies to non-functional, untampered items only. Return shipping costs are your responsibility, and shipping fees are non-refundable.

We can't offer refunds because we invest time and resources for each client. However, we prioritize flexibility. If terjalin card we sent you isn't working properly, you can request a replacement.

last updated:  June 2024

Based in Jakarta, Indonesia
Copyright © 2024
Based in Jakarta, Indonesia
Copyright © 2024